Office Administrator Assistant

Reports to:
Executive Director

Our Mission:
ABS exist to empower individuals and families, impacted by autism and other developmental disabilities, through the evidence-based principles of Applied Behavior Analysis to become valued, contributing members of their community.  

Our History:
ABS was established in 2008. We are the leading provider in the Chattanooga area for ABA services and are recognized as Behavioral Health Center of Excellence (BHCOE) provider. ABS as a family orientated team environment with a commitment to compassion, growth, clinical excellence, and innovation. ABS strives to help its employees maintain a work life balance.

In our most recent BHCOE audit results indicated an average caregiver satisfaction score was 94% and an average staff satisfaction score was 91% staff satisfaction.
Please visit our website at http://www.autismbehaviorservices.org/ to learn more.

Job Description:
ABS is looking for a highly motivated individual who is a self-starter, works collaboratively with our team, highly skilled communicator who is committed to a high level of professionalism. Our busy, client focused office needs a reliable, well-organized Office manager to handle day-to-day operations with the focus on efficiency and time management. The office manager will provide administrative duties to assist with the running of the clinic operations. This position is a full-time position.

Starting Rate: DOE Part-time hourly position
Benefits:
 Company provided laptop
 Company provided prepaid cell phone
 PTO & Paid Holidays

Duties and responsibilities for Office Manager:

 Complete clinic phone intakes and face-to-face intakes
 Complete medical eligibility, medical billing, reconciliation with EOB’s and insurance
authorizations
 Complete accurate data entry in practice management software
 Marketing clinical services including social media post.
 Answer and return phone calls

•  Other duties assigned by the executive director.
  Office Manager key skills & proficiencies:
•  Communication
• Analysis and Assessment
•  Judgment
• Problem Solving
• Decision Making
• Planning and Organization
• Time Management
• Attention to Detail
• Accuracy
• Delegation
• Coaching
• Initiative
• Integrity
• Adaptability
• Teamwork
• Budgeting
• Staffing
•  Supervising
• Developing Standards
• Process Improvement
• Inventory Control
• Supply Management

Required Qualifications:
• Associate degree required (B.A. or B.S. preferred)
• Knowledge of data and administrative management practices and procedures
• Knowledge of clerical practices and procedures
• Knowledge of business and management principles
• Knowledge and experience of medical insurance billing and processes
• Knowledge and experience with marketing especially social media
• Proven office management, administrative, or assistant experience
• Excellent time management skills and ability to multi-task and prioritize work
• Possess superior customer service skills

 Professional phone skills
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills
• Strong organizational and planning skills in a fast-paced environment
• A creative mind with an ability to suggest improvements
• Possess the ability to relate and interact professionally with clients and their families
• Possess a valid driver’s license
• Pass a state and federal background checks
• Pass a drug test
• Complete pre-hire personality and strengths assessments
• Complete Employee orientation and training specific to Autism & Behavior Services